Introducing Scribe Academy™

Scribe Academy™ - Free Training for Council Clerks, RFOs and Councillors

The Scribe Academy™ helps keep you up to date, informed and confident when managing your Councils finances. One of our ongoing commitments to our clients is free unlimited training and we host a number of free training webinars throughout the year for our new and existing customers. Our sessions are suitable for Clerks, RFO's, Councillors and for all members of Local Councils who are looking to expand their knowledge.

Our webinars will deliver everything you need to know about Local Council Accounting including VAT, completing your annual return, data entry, bank reconciliation and more! They will also help you discover how to make the most of Scribe Accounts and a chance to hear about new product developments and releases. 
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The sessions are hosted LIVE by our panel of experts meaning you can get your questions answered in real time.

↓ See our scheduled webinars ↓

Available FREE Training Sessions

Each session is limited to 100 participants and places fill up fast. Be sure to reserve your spot below to avoid disappointment! 
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Scribe Bookings - Kick Off Call

25/6/2024 10:00
45 Minutes
Jane Dafforn
A training session for new to Scribe Bookings customers to help you set up your venues and fees, customise your webpage and integrate Scribe with Stripe to allow online payments to be made for bookings!
Scribe Customers Only

The Ultimate Tool for Clerks and RFO's - See Scribe in Action

25/6/2024 11:00
60mins
Nathan Foster
Join us for an insightful webinar where our team will showcase the powerful capabilities of Scribe for managing Accounts, Venue Bookings, Cemetery and Allotments. Clerks and RFOs will learn what to consider when selecting software, see a live demonstration from our sales team, and hear 30-second pitches on favorite features from our support team. Plus, three customers will share their experiences transitioning from spreadsheets, Rialtas, and Sage to Scribe. Don’t miss the Q&A session at the end! This event is mostly for non-Scribe customers, but existing customers are welcome
Open to Everyone

Scribe Cemetery - Kick Off Call - Initial set up and effectively managing your burial records

25/6/2024 14:00
45 Minutes
Tracy Fisher
Join our Support Team on an online training session hosted via Zoom. A training session for new to Scribe Cemetery customers covering set up, records, producing notice documents, inspections, mapping and registers. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Q & A Clinic

26/6/2024 9:00
60 Minutes
John Fagan
This is a open doors session on zoom. Feel free to drop in anytime to ask a question about how to use our products more efficiently, give feedback on product improvements and find out about our future developments. The Scribe Q & A Clinic is the place for you! Join John and the support team on an open forum session. Simply register and jump on at any time during the hour long session where you can quiz us on anything and everything!
Scribe Customers Only

Biodiversity Part 1: Biodiversity Net Gain

26/6/2024 10:00
60 minutes
Andrew Maliphant
Join us for part one of our biodiversity series for Town and Parish Councils. This webinar will guide you through the essentials of evaluating planning applications with biodiversity in mind and highlight the importance of having a robust biodiversity policy. Our speaker, Andrew Maliphant, brings over 25 years of experience in regeneration programme and project management. As the current Environmental & Sustainability Advisor for SLCC, Andrew is dedicated to helping councils improve their local environments and respond to climate change effectively.
Open to Everyone

Scribe Accounts - Kick Off Call - Initial Set Up

26/6/2024 11:00
45 minutes
Hannah Driver
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Data Entry & Bank Reconciliations

26/6/2024 15:00
45 minutes
Jessica Shackley
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reports

28/6/2024 10:30
45 Minutes
Tracy Fisher
For new to Scribe Accounts customers. Explore how Scribe can save you hours of time with over 30+ reports available. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Data Entry & Bank Reconciliations

1/7/2024 9:30
45 minutes
Tracy Fisher
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reserves & Budgets

3/7/2024 11:00
45 Minutes
Hannah Driver
A training session for existing customers. Explore how to set up and manage your reserves within Scribe.
Scribe Customers Only

Scribe Bookings - Creating and Managing your Bookings

3/7/2024 12:00
30 Minutes
Jessica Shackley
A training session for new to Scribe Bookings customers to help you create and manage your bookings and enquiries alongside invoicing, emailing and full integration with Scribe Accounts!
Scribe Customers Only

Scribe Accounts - VAT

3/7/2024 14:00
30 Minutes
Tracy Fisher
For new to Scribe Accounts customers an online training session hosted via Zoom. Explore how Scribe manages your VAT, VAT Types and how to run returns/claims. This 30 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Kick Off Call - Initial Set Up

4/7/2024 11:00
45 minutes
Hannah Driver
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Allotments - Kick Off Call - Initial Set Up

5/7/2024 11:00
45 Minutes
Jessica Shackley
A training session for new to Scribe Allotment customers covering Set Up, Plot Holders, Waiting Lists and Invoicing
Scribe Customers Only

Scribe Cemetery - Kick Off Call - Initial set up and effectively managing your burial records

9/7/2024 10:00
45 Minutes
Jane Dafforn
Join our Support Team on an online training session hosted via Zoom. A training session for new to Scribe Cemetery customers covering set up, records, producing notice documents, inspections, mapping and registers. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Biodiversity Part 2: The Duty on Parish and Town Councils

9/7/2024 13:00
60 minutes
Amanda Davis
Join us for part two of our biodiversity series for Town and Parish Councils. This webinar will cover the fundamentals of biodiversity and climate change and outline the duties of councils in promoting nature recovery. Amanda Davis, Parish Councillor at Bourton on the Water, Executive Committee member of the Gloucestershire Association of Town and Parish Councils, and Cotswolds National Landscape Board Member, will guide you through practical steps to fulfill your council's biodiversity obligations. This session is a must for Clerks and council members committed to environmental stewardship.
Open to Everyone

Scribe Accounts - Kick Off Call - Initial Set Up

9/7/2024 14:00
45 minutes
Tracy Fisher
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Data Entry & Bank Reconciliations

9/7/2024 15:00
45 minutes
Jessica Shackley
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Q & A Clinic

10/7/2024 9:00
60 Minutes
John Fagan
This is a open doors session on zoom. Feel free to drop in anytime to ask a question about how to use our products more efficiently, give feedback on product improvements and find out about our future developments. The Scribe Q & A Clinic is the place for you! Join John and the support team on an open forum session. Simply register and jump on at any time during the hour long session where you can quiz us on anything and everything!
Scribe Customers Only

Scribe Bookings - Kick Off Call

10/7/2024 11:00
45 Minutes
Tracy Fisher
A training session for new to Scribe Bookings customers to help you set up your venues and fees, customise your webpage and integrate Scribe with Stripe to allow online payments to be made for bookings!
Scribe Customers Only

Scribe Accounts - Sales Invoices and Purchase Orders

10/7/2024 12:00
30 Minutes
Jessica Shackley
For new and existing Scribe Accounts customers, join our Support Team on an online training session hosted via Zoom. Learn how to raise, customise, and convert sales invoices and purchase orders to a transaction. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reports

10/7/2024 14:00
45 Minutes
Hannah Driver
For new to Scribe Accounts customers. Explore how Scribe can save you hours of time with over 30+ reports available. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Stepping Into Local Gov Finance: Accounting Basics for Clerks and RFOs

11/7/2024 14:00
60 minutes
Hannah Driver
Join our Head Accountant Hannah and learn how master your Council's accounts and go from zero to hero! Discover the basics of local council accounting, best practices and good procedures to keep on top of your accounts. This session is perfect for new Clerks and RFO's regardless of council size and how the accounts are currently managed.
Open to Everyone

Scribe Accounts - Data Entry & Bank Reconciliations

15/7/2024 14:00
45 minutes
Tracy Fisher
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reserves & Budgets

16/7/2024 10:00
30 Minutes
Tracy Fisher
A training session for existing customers. Explore how to set up and manage your reserves within Scribe.
Scribe Customers Only

Scribe Accounts - Kick Off Call - Initial Set Up

16/7/2024 15:00
45 minutes
Jane Dafforn
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Cloud Computing Made Simple for Town and Parish Councils

17/7/2024 11:00
60 minutes
John Fagan
Join us for an enlightening session with John Fagan, CEO of Scribe and a pioneer in tech since 1995. Having developed one of the UK's first online mapping services, John now leads the provision of cloud apps specifically designed for parish and town councils. This webinar is ideal for clerks and RFOs who are new to cloud computing or are considering making the switch from traditional desktop software. Learn how cloud solutions can streamline your council operations and enhance accessibility.
Open to Everyone

Scribe Allotments - Kick Off Call - Initial Set Up

17/7/2024 11:00
45 Minutes
Jane Dafforn
A training session for new to Scribe Allotment customers covering Set Up, Plot Holders, Waiting Lists and Invoicing
Scribe Customers Only

Scribe Bookings - Creating and Managing your Bookings

17/7/2024 15:00
30 Minutes
Jessica Shackley
A training session for new to Scribe Bookings customers to help you create and manage your bookings and enquiries alongside invoicing, emailing and full integration with Scribe Accounts!
Scribe Customers Only

Scribe Accounts -Training designed for Clerk's joining an existing Council using Scribe

18/7/2024 14:00
45 Minutes
Jane Dafforn
Are you a clerk who’s recently joined a Council that uses Scribe Accounts and would like help and training to navigate through its features? Look no further! Join us on our 45 minute training session where we will explain the main features along with showing you how to navigate around, add data, reconcile your bank accounts and take a look at our most useful reports. The session will conclude with a Q&A session where you're free to ask anything about the software that you may be curious about!
Scribe Customers Only

Scribe Accounts - VAT

19/7/2024 11:00
30 Minutes
Hannah Driver
For new to Scribe Accounts customers an online training session hosted via Zoom. Explore how Scribe manages your VAT, VAT Types and how to run returns/claims. This 30 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Bookings - Kick Off Call

22/7/2024 11:00
45 Minutes
Tracy Fisher
A training session for new to Scribe Bookings customers to help you set up your venues and fees, customise your webpage and integrate Scribe with Stripe to allow online payments to be made for bookings!
Scribe Customers Only

Scribe Cemetery - Kick Off Call - Initial set up and effectively managing your burial records

23/7/2024 11:00
45 Minutes
Jane Dafforn
Join our Support Team on an online training session hosted via Zoom. A training session for new to Scribe Cemetery customers covering set up, records, producing notice documents, inspections, mapping and registers. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Q & A Clinic

24/7/2024 9:00
60 Minutes
John Fagan
This is a open doors session on zoom. Feel free to drop in anytime to ask a question about how to use our products more efficiently, give feedback on product improvements and find out about our future developments. The Scribe Q & A Clinic is the place for you! Join John and the support team on an open forum session. Simply register and jump on at any time during the hour long session where you can quiz us on anything and everything!
Scribe Customers Only

Neighbourhood Planning in a Modern World

24/7/2024 11:00
60 minutes
GoCollaborate
Join us for an insightful webinar on Neighbourhood Planning led by Neil Kirkland and Katerina Sukstul from GoCollaborate. Learn how communities can effectively engage in Neighbourhood Planning, gain practical tips, and explore the evolving landscape of local democracy influenced by technology and AI. Neil and Katerina bring their extensive experience in community engagement and innovative solutions to empower local councils. Don’t miss this opportunity to enhance your understanding and skills in Neighbourhood Planning.
Open to Everyone

Scribe Accounts - Data Entry & Bank Reconciliations

24/7/2024 11:30
45 minutes
Hannah Driver
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Sales Invoices and Purchase Orders

24/7/2024 14:00
30 Minutes
Jane Dafforn
For new and existing Scribe Accounts customers, join our Support Team on an online training session hosted via Zoom. Learn how to raise, customise, and convert sales invoices and purchase orders to a transaction. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reports

26/7/2024 10:00
45 Minutes
Tracy Fisher
For new to Scribe Accounts customers. Explore how Scribe can save you hours of time with over 30+ reports available. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Allotments - Kick Off Call - Initial Set Up

30/7/2024 10:00
45 Minutes
Jane Dafforn
A training session for new to Scribe Allotment customers covering Set Up, Plot Holders, Waiting Lists and Invoicing
Scribe Customers Only

Scribe Accounts - Data Entry & Bank Reconciliations

31/7/2024 11:00
45 minutes
Tracy Fisher
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Bookings - Creating and Managing your Bookings

31/7/2024 15:00
30 Minutes
Jessica Shackley
A training session for new to Scribe Bookings customers to help you create and manage your bookings and enquiries alongside invoicing, emailing and full integration with Scribe Accounts!
Scribe Customers Only

Scribe Accounts - Reserves & Budgets

1/8/2024 11:00
30 Minutes
Tracy Fisher
A training session for existing customers. Explore how to set up and manage your reserves within Scribe.
Scribe Customers Only

Scribe Accounts - Kick Off Call - Initial Set Up

1/8/2024 14:00
45 minutes
Hannah Driver
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - VAT

1/8/2024 15:00
30 Minutes
Jessica Shackley
For new to Scribe Accounts customers an online training session hosted via Zoom. Explore how Scribe manages your VAT, VAT Types and how to run returns/claims. This 30 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Kick Off Call - Initial Set Up

5/8/2024 10:00
45 minutes
Tracy Fisher
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Cemetery - Kick Off Call - Initial set up and effectively managing your burial records

6/8/2024 10:00
45 Minutes
Jane Dafforn
Join our Support Team on an online training session hosted via Zoom. A training session for new to Scribe Cemetery customers covering set up, records, producing notice documents, inspections, mapping and registers. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Q & A Clinic

7/8/2024 9:00
60 Minutes
John Fagan
This is a open doors session on zoom. Feel free to drop in anytime to ask a question about how to use our products more efficiently, give feedback on product improvements and find out about our future developments. The Scribe Q & A Clinic is the place for you! Join John and the support team on an open forum session. Simply register and jump on at any time during the hour long session where you can quiz us on anything and everything!
Scribe Customers Only

Scribe Accounts - Sales Invoices and Purchase Orders

7/8/2024 10:00
30 Minutes
Jane Dafforn
For new and existing Scribe Accounts customers, join our Support Team on an online training session hosted via Zoom. Learn how to raise, customise, and convert sales invoices and purchase orders to a transaction. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Data Entry & Bank Reconciliations

7/8/2024 11:00
45 minutes
Hannah Driver
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reports

7/8/2024 14:00
45 Minutes
Tracy Fisher
For new to Scribe Accounts customers. Explore how Scribe can save you hours of time with over 30+ reports available. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reserves & Budgets

13/8/2024 10:00
30 Minutes
Tracy Fisher
A training session for existing customers. Explore how to set up and manage your reserves within Scribe.
Scribe Customers Only

Scribe Allotments - Kick Off Call - Initial Set Up

13/8/2024 11:00
45 Minutes
Jane Dafforn
A training session for new to Scribe Allotment customers covering Set Up, Plot Holders, Waiting Lists and Invoicing
Scribe Customers Only

Scribe Accounts -Training designed for Clerk's joining an existing Council using Scribe

14/8/2024 10:00
45 Minutes
Jane Dafforn
Are you a clerk who’s recently joined a Council that uses Scribe Accounts and would like help and training to navigate through its features? Look no further! Join us on our 45 minute training session where we will explain the main features along with showing you how to navigate around, add data, reconcile your bank accounts and take a look at our most useful reports. The session will conclude with a Q&A session where you're free to ask anything about the software that you may be curious about!
Scribe Customers Only

Scribe Accounts - VAT

14/8/2024 11:00
30 Minutes
Tracy Fisher
For new to Scribe Accounts customers an online training session hosted via Zoom. Explore how Scribe manages your VAT, VAT Types and how to run returns/claims. This 30 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Kick Off Call - Initial Set Up

20/8/2024 10:00
45 minutes
Tracy Fisher
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Q & A Clinic

21/8/2024 9:00
60 Minutes
John Fagan
This is a open doors session on zoom. Feel free to drop in anytime to ask a question about how to use our products more efficiently, give feedback on product improvements and find out about our future developments. The Scribe Q & A Clinic is the place for you! Join John and the support team on an open forum session. Simply register and jump on at any time during the hour long session where you can quiz us on anything and everything!
Scribe Customers Only

Scribe Accounts - Reports

22/8/2024 11:00
45 Minutes
Tracy Fisher
For new to Scribe Accounts customers. Explore how Scribe can save you hours of time with over 30+ reports available. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Data Entry & Bank Reconciliations

22/8/2024 14:00
45 minutes
Hannah Driver
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Sales Invoices and Purchase Orders

23/8/2024 10:30
30 Minutes
Hannah Driver
For new and existing Scribe Accounts customers, join our Support Team on an online training session hosted via Zoom. Learn how to raise, customise, and convert sales invoices and purchase orders to a transaction. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - VAT

26/8/2024 10:00
30 Minutes
Tracy Fisher
For new to Scribe Accounts customers an online training session hosted via Zoom. Explore how Scribe manages your VAT, VAT Types and how to run returns/claims. This 30 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Data Entry & Bank Reconciliations

27/8/2024 14:00
45 minutes
Jane Dafforn
For new to Scribe Accounts customers this training session is hosted via Zoom. Explore the day-to-day data entry on Scribe including bank reconciliations. This 45 minute training session will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Allotments - Kick Off Call - Initial Set Up

28/8/2024 10:00
45 Minutes
Jane Dafforn
A training session for new to Scribe Allotment customers covering Set Up, Plot Holders, Waiting Lists and Invoicing
Scribe Customers Only

Scribe Accounts - Kick Off Call - Initial Set Up

28/8/2024 11:00
45 minutes
Hannah Driver
For new to Scribe Accounts customers join our Support Team on an online training session hosted via Zoom. This 45 minute training session details setting up your Scribe database and general navigation of the Scribe programme and will ensure you are using Scribe to its full potential. The session will conclude with a Q&A session to get your questions answered!
Scribe Customers Only

Scribe Accounts - Reserves & Budgets

29/8/2024 14:00
30 Minutes
Tracy Fisher
A training session for existing customers. Explore how to set up and manage your reserves within Scribe.
Scribe Customers Only

Scribefest 2024 - The Free Online Conference for Town, Parish and Community Councils

26/9/2024 9:45
Until 16:00
Various
Calling all Clerks, RFO's, Councillors and Council Members....Join us for Scribefest 2024 - the free online conference tailored for Town, Parish, and Community Councils! Discover insights from industry experts, discuss the latest sector developments and have your questions answered. Enjoy lightning rounds, prize competitions and connect with your community. This event is a must-attend for anyone involved in Local Councils!
Open to Everyone
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